Greek consulates all over the world will soon become digital — offering the Diaspora a fast and easy way to communicate with officials and apply online for documents and certificates.
Prime Minister Kyriakos Mitsotakis was briefed on the first steps of the digitization of consular services available to Greeks abroad, through the myConsulLive platform, at an e-meeting he held with the Greek Consulate General in New York on Tuesday.
“Through this platform citizens would be able to talk to a consulate official through a video-call,” Mitsotakis said.
“This is a first step in the plan to digitize the consular services, aiming to offer a better service and less hassle for Greeks abroad,” he added.
Μέσω της υπηρεσίας myConsulLive οι πολίτες θα μπορούν να συνομιλήσουν με προξενικό υπάλληλο με βιντεοκλήση. Είναι ένα πρώτο βήμα στο σχέδιο ψηφιοποίησης των προξενικών υπηρεσιών, που έχει στόχο να εξυπηρετούνται καλύτερα και να ταλαιπωρούνται λιγότερο οι Έλληνες του εξωτερικού. pic.twitter.com/Rs5RZK9a2u
— Prime Minister GR (@PrimeministerGR) December 29, 2020
The shift of services online — which would otherwise require physical presence — is expected to be completed in 2021.
However, a pilot version of myConsulLive, the platform name of this digital project, will be launched imminently by the Greek Embassy in London and its Consulates General in New York and Toronto, Canada.
These will soon be followed by Greece’s Consulates General in Boston, Istanbul, Dusseldorf and Perth.
E-Governance Minister Kyriakos Pierrakakis said the target is to gradually bring in all of Greece’s embassies and consulates into myConsulLive.
Another relevant tool already running in pilot mode is Virtual Assistant, currently offered by the Greek Embassy in London and the Greek Consulate General in New York.
This platform offers the ability to apply online for documents and certificates requested by Greeks who live abroad.